You only need the server to run updates.
This internet update guide will show you how to set up automatic updates under settings.
For systems subscribed to receive Internet Updates, the PaintManager® XI software is updated daily. Otherwise, updates are sent out via USB 4 times per year.
Other telephone numbers that are used in color hardware support are:
X-Rite (spectrophotometer): 1-800-647-9748
The first line of support for any hardware problem is the PPG Computer Support Helpdesk located in Strongsville, Ohio and can be reached at 800-647-6050, option 6. Please refer to the support guidelines for more information.
The first line of support for any software issue is the PPG Computer Support Helpdesk located in Strongsville, Ohio. Call toll free: 1-800-647-6050, option 6. If the Helpdesk cannot resolve your issue, they will connect you with the correct assistance group.